Foster Care and Adoptions Assistance Hotline

1-800-697-4444

Los Angeles County Department of Children and Family Services

a large capacity, state of the art, telephone system, with an automated attendant.  This will give you the choice of either leaving a message at anytime of the day or night or speaking to a Hotline agent during regular business hours (8-6, Monday-Friday Pacific Time).

The new telephone system has nationwide accessibility.

now be able to efficiently:

• Issue duplicate Medi-Cal cards

• Resolve payment problems

• Process level of care rate changes

• Process placement termination budgets

• Process address changes

• Process document requests

Please provide the following:

• child's name

• child's case number

• child's birthdate

• child's address

• your name

• your phone number

• your relationship to the child

If you are calling about a payment, information regarding the months and payments in questions is also required.